CLAIM ??
mmuzak
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Posted on
Jul-08-2017
05:30 PM
Hello
I opened case 3 days ago, and escalated it to claim then aswell
It was ''Awaiting other party response''
Now, after 3 days of waiting, i saw status of case ''Being reviewed by paypal''
As i see in case history, seller haven't responded, and haven't did anything as i can see.
How is that possible that PayPal automatically switched to their review so quick?
(Doesn't seller have 10 days time to respond??)
1 REPLY 1
kernowlass
Esteemed Advisor
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Jul-09-2017
01:17 AM
Depends, if its an item not received dispute then paypal normally give the seller 10 days to supply a tracking number.
If its item received but not as described then paypal can review it the moment that it has been escalated.
Advice is voluntary.
Kudos / Solution appreciated.
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