CLAIM ??

mmuzak
Contributor
Contributor

Hello

 

I opened case 3 days ago, and escalated it to claim then aswell

 

It was ''Awaiting other party response''

Now, after 3 days of waiting, i saw status of case ''Being reviewed by paypal''

 

As i see in case history, seller haven't responded, and haven't did anything as i can see.

 

How is that possible that PayPal automatically switched to their review so quick?

(Doesn't seller have 10 days time to respond??)

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@mmuzak

 

Depends, if its an item not received dispute then paypal normally give the seller 10 days to supply a tracking number.

 

If its item received but not as described then paypal can review it the moment that it has been escalated.


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