BUYER NOT RECIEVED GOODS
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Ok, this is the situation.
Sold an item for £50 on ebay. Posted it using royal mail standard parcels and got a certficate of posting.
The buyer says has not received and opened a case on paypal.
Just logged into my paypal account and they have dropped my balance by £50 to a negative figure.
To argue my case I now need a tracking number, however you dont have a tracking number with royal mail standard parcels only a certifcate of posting.
So, firstly how do I prove this to paypal? Getting any answers from paypal and ebay is impossible.
Secondly which way is this likely to go, as I feel totally ganged raped at the moment, done nothing wrong and also anyone can turn around and say the did not receive the parcel if it does not require a signiture.
One thing for sure is if I lose my paypal account will be closed and they can take me to court and then I will show the certificate of posting.
Any advice would be appreciated.
Thanks
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