BUYER NOT RECIEVED GOODS

freddy198
Contributor
Contributor

Ok, this is the situation.

 

Sold an item for £50 on ebay. Posted it using royal mail standard parcels and got a certficate of posting.

 

The buyer says has not received and opened a case on paypal.

 

Just logged into my paypal account and they have dropped my balance by £50 to a negative figure.

 

To argue my case I now need a tracking number, however you dont have a tracking number with royal mail standard parcels only a certifcate of posting.

 

So, firstly how do I prove this to paypal? Getting any answers from paypal and ebay is impossible.

 

Secondly which way is this likely to go, as I feel totally ganged raped at the moment, done nothing wrong and also anyone can turn around and say the did not receive the parcel if it does not require a signiture.

 

One thing for sure is if I lose my paypal account will be closed and they can take me to court and then I will show the certificate of posting.

 

Any advice would be appreciated.

 

Thanks

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ytra
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