there was a hold on a payment i received and pp balance is at 0$......
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
i have an open ebay case that says p.p. has a held the funds. i want to refund the buyer but my p.p. balance says 0$. does the hold on the payment show on my p.p. account balance?
i hope that makes sense....
thanks
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
If you were to click on the transaction where the buyer paid you there will be a refund link button near the bottom. The refund should come out of the money PayPal is currently holding. Be advised that recently I had a hold on a payment I received and was never given a refund option thus I had to wait for PP to side the case.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
kahuna.
are you refering to the link on the ebay page or the p.p. transaction detail page?
because the buyer hasnt open a claim with p.p.. its only in ebays res. center.
thanks again!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Charging Credit card instead of bank account in Disputes and claims (Archive)
- Balance/seller problem in Disputes and claims (Archive)
- Seller removed the item from eBay, Recieved a counterfeit item in Disputes and claims (Archive)
- what to do if I receive nasty email from a seller in Disputes and claims (Archive)
- Craigslist add SCAM variation of Oceanographer scam, posing as US Navy Nuclear Reactor Operator in Fraud, phishing and spoof (Archive)