I rented a cabin in North Georgia a month ago. When we arrived the cabin did not have all the amenities that were included and had a terrible moldy smell causing a severe allergic reaction in a member of my party. I contacted the seller immediately and she agreed verbally and in writing to provide a full refund. 3 weeks later, she fabricated that her housekeeper had to clean the cabin after we left. We were there for only about 45 minutes and never unloaded the car. She or her house keeper lied in order to keep my money. I filed a dispute, escalated to a claim and at the very last minute the seller responded to my dispute. I contacted PayPal to submit additional documents and they would not let me. The found against my claim without even letting me know what the seller's response was. I actually wanted to provide the written agreement that she states she would refund my payment in full. How do I appeal PayPal's decision. I have been wronged!!
