Help with responding to dispute needed

[heteromorphic]

I got an email asking a question, but when I click to "respond" there is only a window for adding a file or fax? How do I respond directly to PayPal? My email back bounced? 

Thanks in advanced! 

[PayPal_Lilly]

Hello heteromorphic,

Welcome!

You can actually send the information, or email response through our Contact Us section. 

Hope this helps,

Lilly