Got a bead insted of 4 R/C trucks....

mayhem-mike
New Community Member

So I bought some R/C trucks off of eBay the next day items and seller are kicked/taken down from eBay. I open a dispute the seller that I can not get a hold of sends papal a tracking number on my "Trucks" so they close the case not asking if it was right or anything.. So now I have no idea what to do IM not the only one that this has happened to so I don't know why papal isn't doing more to help us with the  so called "buyer protection" What can I do? HELP

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2 REPLIES 2

DaviddeBruyn
Contributor
Contributor

How much were they for? If its over $250 you they need delivery confirmation.

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PayPal_Lilly
PayPal Employee
PayPal Employee

Welcome mayhem-mike,

 

Our Customer Service can help you out with re-opening the case.  If you give them a call they would happy to refile the case as item not as described.

 

Hope this helps!

 

Lilly

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