stolen phone

oward01
Contributor
Contributor

my phone stolen what should I do regarding my paypal account

 

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@oward01 

 

Link a new phone number as primary and remove the old one. Change Password. It may ask for a SMS security check when changing password so it's best you add a new number first as "Home" number, unchecking other options except Make Primary Phone Number and switch it to mobile number later when you have a new permanent mobile number to prevent locking yourself out of the account. Then, change your password.

 

Turn off One-Touch if you have it enabled:

Account Settings (gear icon) > Security > One-Touch


Kudos & Solved are greatly appreciated. 🙂
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