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need to get back a deposit paid

New Community Member

need to get back a deposit paid

Hello there

I paid a deposit for use of a venue, but I waited for 40 minutes and the venue owner didn't show, didn't respond to phone calls or texts.  


I have no idea what has happened and Ideally I'd like to reschedule but the person concerned is not being at all helpful


How long can I wait to open the case before it becomes no longer viable?



Volunteer Advisor

Re: need to get back a deposit paid



That would depend on what country you are in and as you haven't added it to your community profile or bothered to say in your thread then sorry can't advise, try contacting customer services.

Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.