I've had the same problem, two charges of 52.39 for 2 gift cards. I reported it to Paypal after 15 minutes. I have three complaints and appeals. They tell me that these are not unauthorized operations. I asked them for the IP address from which the transactions were made and they did not give it to me. I told them that I did not buy these products, that I have no relationship with <removed>, and that I did not receive anything from <removed>... Nor have I been given any information on how this purchase was made. Not only do they violate their own buyer protection policy, they are also cooperators of fraud and violate personal data protection law. I have spoken to them twice on the telephone and they have given me the reason, then in the resolution they deny it to me. Very well by Paypal.
Today finally, after two appeals and three days talking to them I spoke with a security officer who last Saturday saw how other users were affected by the same practice, and finally they have recognized an unauthorized use of my account and canceled the charges. Unfortunately I still do not have the information on how these payments were made, from which IP, etc...
Yo he tenido el mismo problema, dos cargos de 52,39 por 2 tarjetas regalo. Lo denuncié a Paypal a los 15 minutos. Llevo tres reclamaciones y apelaciones. Me indican que no se trata de operaciones no autorizadas. Les he solicitado la IP desde donde se han realizado las transacciones y no me lo han proporcionado. Les he indicado que yo no he comprado dichos productos, que no tengo relación con <removed>, y que no he recibido nada de <removed>... Tampoco me han facilitado cómo se ha realizado dicha compra. No solo vulneran su propia política de protección del comprador, además son cooperadores de un fraude e infringen la ley de protección de datos personales. He hablado 2 veces por teléfono con ellos y me han dado la razón, luego en la resolución me la deniegan. Muy bien por Paypal.
Hoy finalmente, tras dos apelaciones y tres días hablando con ellos he hablado con un responsable de seguridad que el sábado pasado vio como otros usuarios eran afectados por la misma práctica, y finalmente han reconocido un uso no autorizado de mi cuenta y cancelado los cargos. Desgraciadamente sigo sin disponer de la información de cómo se realizaron dichos pagos, desde qué IP, etc...
