lost package

marilyn26
New Community Member

My husband recently ordered from website and used pay pal to pay. The package was to be delivered Saturday 2/23, the package was never delivered, when he checked tracking it said it was delivered. Is there a way he can go about getting his money back without having to file a police report? (that's what he was told to do when he spoke to pay pal customer service)

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1 REPLY 1

PayPal_AshleyM
Moderator
Moderator

Hey marilyn26,

 

Great question - if you made the purchase through your PayPal account, you can file a dispute against the transaction to attempt to get a refund. Good luck and I hope this helps!

 

- Ashley M


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