international c.c refund

kareemosama
New Community Member

if i made a payment from my c.c to a company and i didn't receive the object i payed for and the company refused to give me the money , can i get a refund back and how long do i have to apply for that refund and if the place is located in India does it make any difference or not 

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1 REPLY 1

PayPal_AngelaK
Moderator
Moderator

Hi @kareemosama!

 

I'm sorry to hear that you didn't receive your item. You have up to 180 days to report a problem with PayPal, regardless of the seller's country. Here's how: https://bit.ly/2RAxjJQ.

 

I hope that this helps!

 

-Angela

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