how to contact Paypal about dispute response?

Moira_222
New Community Member

The seller in my dispute is being unreasonable and there appears to be no way to directly request further intervention from paypal. By unreasonable I mean that the seller posted the return address in chinese characters --- when my package came from City of Industry,, CA. I cannot submit a return mail tracking number because I don't read chinese and have no way of properly addressing said return!   My dispute in the resolution center has only 2 options: upload a tracking number, or cancel the dispute.  What now?  the dispute also states that said item should be received by May 21 -- which is literally impossible if said return really is to china.

 

what now? 

seller is listed as "spreepicky8" but return address on my package is <removed>
this is what is posted as the return address:-- EDITED because the board will not even allow me to paste the address because it has Chinese characters in it!!!!  here is an image that I made from a screen shot.

 

<removed>

 

 

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