fake website?
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Please advise me!
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I too ordered from Purgarden <removed> Gave proof from UPS to PayPal that tracking number went to different address and person. Even went to that address and they didn't receive item either. PayPal denied my claim anyway. PayPal supports scam companies.
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Same here. Never received merchandise. Attempts to contact merchant unsuccessful. Phone number not legit. Does not answer emails. Filed dispute with PayPal and was issued a refund. Purgarden website is still operational as of 12/1/19, even updated with "Holiday Shopping Deals"!
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I've been trying to get my case resolved with this seller for over a month and finally got the dispute decided in my favor yesterday. I just wanted to say the the experience taught me a few things about the entire dispute process and I really owe the people at Paypal that I talked to a big thank you for that. I sometimes found the automated dispute process a little frustrating and the responses so brief that they were confusing. I was never sure what other information they needed from me to prove that I didn't receive the merchandise that the seller supposedly sent to me (it seems like the email from UPS stating the tracking number the seller gave them was never intended for my address should have been enough...). If this is happening to you too, give Paypal a call. I talked to two different agents during this process and they were both really helpful.
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