HELP WITH DISPUTE

[iijordynn]

I ordered something online from a website i ordered from guest account but i received an email with A receipt , when i hit create account it automatically logged my paypal account in , I need to file a dispute my transaction does not show up .. Dont know what to do , i emailed the website for refund haven’t heard anything item never came and said it was sent back to sender please help

[sharpiemarker]

@iijordynn 

The PayPal email receipt has a receipt ID number, give that to customer service when you call to open a dispute:

Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US or other available options.

Or contacting via social media:

Facebook: https://www.facebook.com/paypal

Twitter: @AskPayPal