dispute re: item not received from China
Bridget64
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Nov-17-2020
06:22 AM
How may I reopen a case with re: China product that was closed? I need the matter to be looked into since I have been receiving replies from China that they will NOT ship me the item that I purchased. And they will not refund me.
3 REPLIES 3
Bridget64
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Nov-17-2020
06:24 AM
kernowlass
Esteemed Advisor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Nov-18-2020
04:50 AM
It would help if you said which dispute you opened / did you escalate to a claim / did it time out / what decision was made by paypal / did you get a tracking number?
Advice is voluntary.
Kudos / Solution appreciated.
Bridget64
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Nov-18-2020
09:21 AM
I started claim with Paypal. They requested tracking number which was provided. Time ran out. How may I reopen this case? I also received replies from China that they will not ship my items or refund me.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- What to do when your trouble ticket is about to expire in Disputes and Limitations Archives
- Claim denied by Paypal resolution in Disputes and Limitations Archives
- Seller refuses to refund after dispute closed. in Disputes and Limitations Archives
- PayPal dropped a Dispute wouldn't wait, Cant let them get away with this. in Disputes and Limitations Archives
- Resolution closed my case in Disputes and Limitations Archives