dispute an online subscription with tricky seller

disputespro
New Community Member
Really need advise, please snd thank you. - purchased an 1-year online subscription, can't login after 1 month, seller gives no response until open a case thru paypal. I was then provided another valid login and password for the subscription. It seems like seller did resolve the problem and I could close the case already.  but my question is once the case is closed, and the seller changes the system again like he did before, then I could no longer open the case about the same transaction again. and will there be any way i can still get help from PayPal protection within the 1 year subscription period which i have paid the seller for? please advise. thank you.
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kernowlass
Esteemed Advisor
Esteemed Advisor

@disputespro 

 

x1 dispute per transaction.

Does not stop you doing a chargeback via your card issuer if you funded your paypal payment via a credit card.


Advice is voluntary.
Kudos / Solution appreciated.

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1 REPLY 1
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@disputespro 

 

x1 dispute per transaction.

Does not stop you doing a chargeback via your card issuer if you funded your paypal payment via a credit card.


Advice is voluntary.
Kudos / Solution appreciated.
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