I'm still fighting this, I was lucky I kept the packaging of the ring, so I can show the tracking number is on a small parcel bag, which obviously couldn't fit a garden chair in. The latest development is that I have to print a form, fill it in, then take a photo of it, and send it back to them. I'm not sure why I need to print it, I have no access to a printer as I am working from home, we are in local lockdown, so I can pop round to my friends house to ask them to print it, we are being asked to only travel if it's essential, so I can't go to a shop. Not sure why they can't just send me an online form, with a declaration tick box, instead of a signature, which is used on legal documents all over the world. I have cut and pasted the form, created a PDF and sent that, so hopefully this is acceptable. I'll let you know what happens. I did find 79 other people in the Paypal Community who have been sent the same ring, instead other items. Therefore PayPal must be aware of this scam. Good luck hope you get a refund, I have contacted my bank, who are now dealing with the issue.
