PayPal Community

maggie012 · ‎Apr-28-2021

Last year about July I purchased a patio set and received a ring which I had to send back for a refund. Took a while but eventually was awarded it. Today more than 6 months later the ring has been returned to me. I know several people received the ring instead of furniture. Has anyone else had the ring returned. Done more travelling than I have

maggie012 · ‎Oct-22-2020

I received return postage on 19th sep after waiting about 3 weeks. I have now received it again on the 23rd Oct. I have sent PayPal a message but have no reply as yet. Will they just realise the error and take the money

maggie012 · ‎Sep-28-2020

Just out of interest, my case is closed and I have my refund but after about 5 attempts, the recipient has refused the parcel and it has gone back to customs for inspection. What happens now. I am just curious. I dont want any comebacks

maggie012 · ‎Sep-28-2020

I had the same thing. Ordered a patio set and received a ring in a ring box. Fortunately I won my case and got a refund including my postage. I returned the ring which cost £10.60. I have been tracking the parcel and China post have tried to deliver it at least five times and there's no-one to receive it. I don't understand why it has to be posted back or what happens to it if it's not delivered. Don't give up some do win their case

maggie012 · ‎Sep-26-2020

What's the point of the hassle of returning goods to China. Today will be the 3rd attempt to deliver. I was fortunate to get my postage returned. Some haven't or it costs too much. If you have all the proof you have wrong goods etc. Why do you have to post it back?

maggie012 · ‎Sep-17-2020

I won my case yesterday and got a full refund (waiting for it to go in my bank). Refund on postage was agreed on the 18th Aug. I have e mailed several times and been assured. I will receive it. PayPal told me yesterday to e mail them again and ask for refund but they haven't replied. It's the second e mail l have had no reply to. I would just like to know if I am getting it or not

maggie012 · ‎Sep-16-2020

Case was closed in my favour. Don't give up

maggie012 · ‎Sep-12-2020

I enquired at my bank and that was worse. I still had to post item back and give proof of posting. Also print copies of correspondence with seller ( I don't have a printer). I have gone with PayPal. I returned goods. They gave been in transit for 24 days. Its a waiting game. I ordered patio furniture and received a cheap ring.

maggie012 · ‎Sep-11-2020

Had mine approved on the 18th Aug. Still haven't received it.

maggie012 · ‎Sep-10-2020

I had an email on 18th Aug confirming my return postage had been accepted and would be in my account within 5 working days. It is now 10th Sept and still nothing. I have emailed them twice and each time they apologise and assure me I will receive the refund and they don't know what's holding it up. If they don't know then who does.

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Post from China

Refund postage

Recipient refused returned parcel

OrDerRe: cheap ring instead of a Swing Garden chai...

Returning goods

Return postage

Resolved

Re: LIVID from bad seller

Re: Return postage refund

Postage refund