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You need to go directly to PayPal to get the wheels in motion. File a Claim directly. Nothing will be refunded from here (forum) alone...as can be seen by 107+ pages of complaints... Good Luck with your Refund, you will need it!
Hi Olivia, I also got frauded by ZG Technology. Didn't receive the ordered product after one month and the website to check the order status does not exist. Please can you refund the money? Many thanks, Klaus
So I have finally realized why PAYPAL continues to allow this scam to operate. It truly is a cash flow for them. They sit on our money and drag out the dispute to allow their cash flow as a company to look much better. I think they are complicit in this scam by not shutting it down and by delaying resolution. Its funny how they want me to respond in 3 days or they close the case (I am sure they hope they will) but they take at least a week to respond to my response.
Starting to think there may need to be a class action in order to get them to pay attention .... what does everyone think ?
The company replied to my request with an offer to refund all but 10% - said that would be better than having to pay to ship the product (JUNK is more like it) back to them. I replied with pointing out that their website promised a 100% refund and no need to return the product. This morning they finally provided me with a 100% refund.
That said, I have been tracking this company and they recreate themselves on Facebook and on the internet with new names every few days and the new sites are exactly the same as the old (ripped off photos of DJI drones to represent their products, etc.) and only a few names, etc. are changed. Clearly they are operating on the basis that enough people will either give up trying to get a refunds, accept that they have been had and too ashamed to admit it, or take the refund less the 10% offer that they are likely making a killing in profits in ill-gotten gains.
Both PayPal and Facebook need to shut this company down and then track their efforts to reincarnate as a different company and prevent them from starting up again.