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PayPal has no credibility, This seller has had thousands of complaints yet their account is still active with PayPal. Shame on you for supporting scammers!!!!!
I had a similar issue with another product from this same seller and despite the fact that the item received was completely unlike the one I purchased, PayPal found in the seller's favor.
As a result, I called my CC company, who initiated a chargeback. If PayPal won't protect me, Chase will. I've lost a great deal of faith in PayPal over this.
I've been a PayPal and eBay user in good standing for roughly the life of the company, with a significant number of transactions on each. Baffles me how you can find in favor of the seller when I filed yet literally hundreds of people have complained and had the same problem from this vendor. Likely the number is in the thousands but they don't reply here.
I've severely lost faith in PayPal because of this. Repeated questions about the findings led me nowhere but automated canned responses that seemed to be unread by humans-- or if they were read, they were read by people who did not have a good grasp of language.
As a result, I've opened a charge back with my CC company and am seriously considering closing my account here entirely.
You need to go directly to PayPal to get the wheels in motion. File a Claim directly. Nothing will be refunded from here (forum) alone...as can be seen by 107+ pages of complaints... Good Luck with your Refund, you will need it!
Hi Olivia, I also got frauded by ZG Technology. Didn't receive the ordered product after one month and the website to check the order status does not exist. Please can you refund the money? Many thanks, Klaus