I have this account alert: "You have changed some of your business information. You're required to provide documents supporting the change." I clicked on the link and it lead me to a page where I could provide more infos/photos/identity proofs. Once I did that, I got a green tick and a message "Thanks, we'll get back to you in a few business days".
It has been several months and the message is still there. I've sent an email/message but PayPal does not respond. There is no way to call and both their Facebook and Twitter page are just redirecting to the homepage, which does not respond.
