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You can no longer do business with PayPal

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jaybird45715
Contributor

You can no longer do business with PayPal

I got this Email today and when I wrote PayPal Customer Service as is recommended by several of the Posts here in the PayPal Community, I was told to go to the Resolution Center to resolve any issues, by Customer Service.  Every Hyperlink in that Section just took me back to the same Page that said "You can no longer do business with PayPal" with all the same Hyperlinks.  Last I looked I live in the United States with a Constitution that guarantees Due Process. PayPal is an US eCommerce Company. How can PayPal Cancel your Account by just saying you violated their User Agreement Policy, which is very Broad and covers multiple areas.  If I violated some section, they owe me an explanation, not canned responses to go to the Resolution Center which is of no Help.  I am furious with PayPal.  My wife says just change all our Accounts that use PayPal which I have a half-dozen payments per month and just cancel my PayPal Account because she says it is obvious to her that PayPal has been Hacked and this is their way of deflecting blame onto their consumer.  So much for Customer Service.  Guess I will be cancelling the Credit Cards I had tied to PayPal as well as the Bank Account, since PayPal say they cannot remove any of those Accounts but just that I cannot use their Service anymore.  I will try to continue to work with Customer Service but the first reply does not look promising.

1 ACCEPTED SOLUTION

Accepted Solutions
Hawk71
Member

Re: You can no longer do business with PayPal

Given the number of accounts that have been permanently "limited" I feel there might be something to the idea that they were themselves hacked.  They can't tell me why my account was locked, they can't remove my financial information (so I can't create another account they say.  Sure I trust you to keep it safe).  Could always ask people on social media if they know anything about paypal being hacked.

 

I spoke to customer service and a "manager" and I can assure you they will not/can not do anything about it nor tell you why it happened.

 

I would encourage anyone who has money tied up in paypal that they might be better off seeking legal advice than anything else.  Paypal is under no obligation to provide us a service but that doesn't give them a right to withhold funds arbitrarily. 

 

For everyone else, we can seek assistance from consumer advocacy organizations.  Also seek assistance from your bank about what they advise for keeping your account safe.

 

I've used paypal without issue for years and this mess is just absurd to me. 

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2 REPLIES 2
Hawk71
Member

Re: You can no longer do business with PayPal

Given the number of accounts that have been permanently "limited" I feel there might be something to the idea that they were themselves hacked.  They can't tell me why my account was locked, they can't remove my financial information (so I can't create another account they say.  Sure I trust you to keep it safe).  Could always ask people on social media if they know anything about paypal being hacked.

 

I spoke to customer service and a "manager" and I can assure you they will not/can not do anything about it nor tell you why it happened.

 

I would encourage anyone who has money tied up in paypal that they might be better off seeking legal advice than anything else.  Paypal is under no obligation to provide us a service but that doesn't give them a right to withhold funds arbitrarily. 

 

For everyone else, we can seek assistance from consumer advocacy organizations.  Also seek assistance from your bank about what they advise for keeping your account safe.

 

I've used paypal without issue for years and this mess is just absurd to me. 

View solution in original post

jaybird45715
Contributor

Re: You can no longer do business with PayPal

I have put my episode out on Facebook and stated to me it feels like the Y2014 GM Ignition Switch Recall that GM fought so hard NOT to do as it ended up costing GM over $1-Billion to replace Ignition Switches in over 3-Million Vehicles globally.  I feel like they are deflecting a problem they are having onto me the consumer, to avoid owning up to a bigger issue.  I asked my Facebook Friends and Groups I belong to if I should Trust PayPal ever again.  I have no intention of using PayPal again, which means I will not be using eBay since eBay owns PayPal.  PayPal needs to get Consumer Savvy, not deflect problems.  Without the Consumer, they are Out of Business and Bankrupt.