What happens after 21 Days ?

VainZh
Contributor
Contributor

Hello

I bought 2 weeks ago a virtual item via paypal. The seller doesnt want to send it now because the money is still on hold. He told me I should tell paypal I already received it so he get the money instantly and then he sends it to me. Of course I told him I wont do that ! Now he wants to wait 21 days so he get the money and can send the item to me. My question is, what happens after the 21 days ? Will the buyer protection expire or does he gets the money and thats it ? Im from germany and hes from india. Is there a way to get my money back after the 21 days ? I dont want to lose my money if he just blocks me after he got the money. Thanks already for all answers

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kernowlass
Esteemed Advisor
Esteemed Advisor

@VainZh 

 

If its marked as completed in your Paypal account then you have paid. The fact its pending on the SELLERS end is between them and paypal as they are new sellers.
Funds are held for 21 days BUT released more quickly if they provide a tracking number (delivery + 1 day).

Even if the funds were withdrawn to their bank account they would still have to refund if they lost a dispute. The hold is to protect PAYPAL from new sellers that don't refund so Paypal has to and then has the hassle of getting reimbursed from the seller.
Tell them that if they refuse to send then you would have to file a dispute for 'non receipt of item' and that would impact on their paypal account as they are such new sellers and the time the 'new seller hold' lasts would be extended OR they may not be allowed to sell at all.

Send them this link.
https://www.paypal.com/us/brc/article/funds-availability


Advice is voluntary.
Kudos / Solution appreciated.
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