Unauthorized transaction zero help from paypal

georgia123456
New Community Member
Someone has linked a PayPal account with my bank account and made all these unauthorized transactions. I can’t contact PayPal because the number doesn’t seem to work and as the transactions aren’t coming up on my PayPal account the link from the resolution center is useless. Please help!
Login to Me Too
1 REPLY 1

PayPal_Schae
Moderator
Moderator

@georgia123456

 

Welcome to the PayPal Community!

 

Unauthorized transactions are always alarming, and I'm sorry that you are experiencing some. The good news is that your banking information cannot be stolen from your PayPal account. This would have occurred outside of PayPal somehow. You will want to contact your bank right away to let them know. PayPal can help to possibly shut down the fraudster's account, but you will need to keep trying to reach customer service by phone. I'm so sorry that it has been difficult to call. You certainly have the option to call in, but you may be faced with a hold due to unusually high contact volumes. Please continue the best you can through the phone prompts to get to an agent who can help. Your patience is greatly appreciated.

 

I hope you find a resolution soon! Thank you.

- Schae

*If you see a post that was helpful, please benefit the Community by giving it a thumbs up (kudos) or accepting it as a solution.*
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.