cancel
Showing results for 
Search instead for 
Did you mean: 

Trying to cancel recent payment to suspicious website

jenzho
New Community Member

Trying to cancel recent payment to suspicious website

Hi, I was trying to buy a pair of shoes and I think the website is fradulent and a scam. I did not receive a receipt after my purchase, and the name of the seller does not match the website. I made this purchase recently like 1 hour ago and I was wondering if I can cancel it somehow... The resolution page is also not loading for me, I just want to cancel my payment. Help!

1 REPLY 1
kernowlass
Esteemed Advisor

Re: Trying to cancel recent payment to suspicious website

@jenzho 

 

If its showing as completed then sadly you can't cancel unless you contact the merchant and they agree to cancel and refund.

However paypal gives you some buyer protection for non receipt of item OR item received but not as described so if either happens post back for more advice.


Advice is voluntary.
Kudos / Solution appreciated.