Strong Current Enterprises Strikes Again
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I have been sending them emails since the day I ordered the product, a SUPER BOOST for wi-fi. After the order was sent to paypal, it did not go back to them for "review" as other purchases do before buying anything. I wanted to find out HOW it was coming - USPS, UPS, FedEx, etc. It was not till the purchase was complete that I received a "thank you for buying" and a very small notice saying it might take up to 30 days to arrive. Yeah, right! The money was on/out of my credit card quickly. Their tracking number doesn't connect to anything. They ignore emails and I have no product. I can think of a lot better ways to spend $49.99! I will file a report with Paypal….first time ever. I think PayPal is fine, I just wasn't smart enough to check out this company first.
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Bought two Wifi extenders .. changed my card immediately and never had confirmation of order or shipment,, but i did receive two units about a month later. One was DOA, the other powered up and sort of works but not anywhere as good as claimed on some of the reviews>
I called their cust service number,, would be put on hold for a long time, with messages saying wait time was longer than 10 mins-- then the call would be disconnected after 30 mins.. this occurred over and over.. I finally got thru to a lady who told me they would send a replacement - asked her to send me email confirmation = never happened
I finally filed a Paypal Claim and they began responding immediately with vague responses like they would ship my replacement ASAP but due to COVID they were out of stock but could give no estimate of ship date.
I escalated the claim with Paypal and they refunded my entire purchase amount of $89 in 4 hours...
Follow the Paypal rules - try to work out with customer first and if they don't resolve, Paypal is on your side>
Not buying any ore Chinese product through the internet again. but Paypal came to my rescue this time
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