No refund for item I returned to seller
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I ordered an item from Strong Current Enterprises and after ordering I noticed that it was going to take 90 days to get to me. So, I went to Paypal and attempted to cancel the order but I am unfamiliar with how to do that and clicked on something out of ignorance thinking I had canceled the order. 3 months later the item shows up so I type out a letter to the sender and return the item with a copy of the original transaction page. Then I went to Paypal to open a dispute and could not find an applicable explanation for the return so I filed on the closest thing, item not as described. After the seller contacted me offering a discount on the item I told him I had already returned it and am requesting a full refund. Paypal found that my claim was not satisfactory and settled in the sellers favor. Now I am out the money I spent and have contacted the seller to please send me a refund. I am disappointed that Paypal doesn't have more detailed descriptions about how to file a specific complaint.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Cant find partial refund. Seller sent me one and I cant find it on the site or resolution center. in Payments Archives
- Getting money back from Ebay in Payments Archives
- Claim denied by Paypal resolution in Disputes and Limitations Archives
- i didn't received my Refund in Payments Archives
- I returned a not working item, the seller received it, and Paypal didn't return my money in Disputes and Limitations Archives