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Shenzhen Soweway International Logistics Co Fraud

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Frequent Contributor

Re: Shenzhen Soweway International Logistics Co Fraud

What answer did you get from PayPal? They still aren't refunding money.
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Contributor

Re: Shenzhen Soweway International Logistics Co Fraud

Paypal has done nothing to protect the buyer. Shame on them!!! I am closing my business account as I can't do business with a company that promotes fraud.
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Contributor

Re: Shenzhen Soweway International Logistics Co Fraud

I got the same shipping info. - I tried e-mailing the email address on my original receipt but came back "deliverable" I never got an original shipment notice - have tried numerous times to contact seller but "deliverable".  My husband keeps telling me I need to let it go but with everything going on in the world it's hard to let it go that I've been **bleep** out of $30.00+ especially since I have been "layed off" due to closures.  Pay Pal has really let me down.

 

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Contributor

Re: Shenzhen Soweway International Logistics Co Fraud

I have my Chase card attached to the Paypal account.  I was able to go online and put the amount in dispute, which made me not liable for paying it.  I have had over 25 emails with this company.  They have responded to each email, but certainly not "getting it", that I didn't receive  the 3 packages I was charged for, only 2, but it didn't matter.  It was not the product that was represented on the web site and I wanted to return it (joke as it came from China)

I thought that the disputed amount would be disputed on their end, making me prove all of the above, since it had no packing slip.  But the disputed amount went thru.  I received a note saying I would not have to pay it ($80)

 

And I have not gotten an email in the last 2 days. 

Good luck

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New Community Member

Re: Shenzhen Soweway International Logistics Co Fraud

Teddy - I ordered product from this company Shenzhen Soweway and never received anything. I tried to dispute the charge but (1) there is no phone number and (2) My bank said the charge went through Paypal and I therefore have to dispute with Paypal.

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Frequent Contributor

Re: Shenzhen Soweway International Logistics Co Fraud

Your information is WRONG !!!  Even with all the required documentation PayPal will deny payment. There are at LEAST 75 pages of complaints on this fake company and all their other fake names they use. I will NEVER use PayPal again because they stand behind the scammers. PayPal has been advised by many people that complaints have been filed with the FTC and in addition Class Action Lawsuits are being lined up. PayPal cares nothing about it. I hope we get MILLIONS !!!!

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Contributor

Re: Shenzhen Soweway International Logistics Co Fraud

I placed an order on March 13th and still haven't received my product. The charge doesn't appear in my PayPal account. I am in need of a full refund from this company. I was under the impression that PayPal was a secure site and weeded out the scam artists. This company needs to be shut down immediately. I was scammed on a purchase through Amazon, but Amazon guarantees customer satisfaction and is providing me with a full refund including shipping costs. Covid 19 has caused people to be scammed left and right. Something needs to be done and all money needs to be returned.
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Frequent Contributor

Re: Shenzhen Soweway International Logistics Co Fraud

Good luck. Very few of us have gotten refunds.
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New Community Member

Re: Shenzhen Soweway International Logistics Co Fraud

Why do I have to pay to return rubbish at cost to HK? I have an ID number of the transaction. Isn’t that enough?
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Member

Re: Shenzhen Soweway International Logistics Co Fraud

Hello, I placed an order over 3 months ago and I never got any confirmation of it being shipped out