Seller msg

Sandy_hood14
Contributor
Contributor
I opened a case towards a seller it states in case details seller sent msg but im unable to read msg when i click on seller msg what am i doing wrong? Thanks in Advance
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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Sandy_hood14

 

Seems to be an ongoing paypal glitch.
I kept reading these complaints and then had reason to open a dispute myself.
The instant that I did so there was a 'message from the seller' a few hours later that I couldn't open.
Contacted seller directly and he had not sent a message and we resolved things.
24 hours later in the dispute the message from the seller 'disappeared'



Advice is voluntary.
Kudos / Solution appreciated.
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Sandy_hood14
Contributor
Contributor
Tyvm on ur reply. Unfortunately the seller which is a very big business wont respond back. Have tried for 3 days to resolve with seller and got nowhere so guess will just have to wait out time.
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