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Hello @Kittyupset,
Thanks for reaching out via our Community Forums. I'm sorry to hear you're running into some issues with a recent service you provided. I can certainly understand how frustrating and concerning these kind of situations are. Here's a Help Center article that can guide you through responding to that dispute: How do I respond to a PayPal dispute filed by my buyer?
If you run into any speed-bumps along the way, don't hesitate to reach out to our Customer Support for further assistance. You can reach Customer Support by clicking Contact and then Call Us at the bottom of the PayPal website. They're also available through Twitter direct message or Facebook instant message.
Good luck with your case!
- Jon K
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