SHIP XBORDER PTE LTD
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Beware of another company on Facebook. Like so many others on here I bought a product from this Chinese company on Facebook and they sent me a very inferior product. I have disputed this and asked for a full refund. They so far are stalling and keep offering increasing percentage refunds. Think I'm up to almost 50% now. I have lodged a claim with PayPal and am now confused by the process as I tried to respond in my case but it gives me an application error. I tried ringing PayPal but again the recorded menus lead to a dead end. Has anyone had any success in getting their full refund?
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I filed a claim with PayPal today and they issued a full refund. This was the email I received today from PayPal Case closed in your favor We reviewed the case you filed on January 28, 2021 and have decided in your favor. We've issued a refund of $45.88 USD to you. It may take up to 5 days for this refund to be reflected on your PayPal account or bank. If you paid using a credit or debit card, the money will be refunded to your card. Depending on your card issuer, it can take up to 30 days for the refund to appear on your card statement. Dispute case ID PP-D-100698491 Transaction amount $45.88 USD Dispute amount $45.88 USD Transaction date November 17, 2020 Seller name <removed> LTD Transaction ID 5BA61246RX2231 View Case Outcome This case is now closed. Thank you for working with us.
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I had the kind of same issue with them - SHIP XBORDER PTE LTD. They advertise stuff that is not in a common standard like XL. XL for them is small size and they **bleep** you after with a proposed refund like just to give a refund of $6 USD when you paid $90.00 USD to keep the crap. They should be banned from PAYPAL.
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These 2 are also fraud pages and websites https://re.shopmorejoy.com and https://alwaytree.com
All lead to Shipxborder when you buy an item.
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The product they sent me does not correspond to the one I bought and the one they advertised on facebook and on their page I want my full refund.
This page is a fraud be very careful: https://likesmallfun.com/
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