SHIP XBORDER PTE LTD
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Beware of another company on Facebook. Like so many others on here I bought a product from this Chinese company on Facebook and they sent me a very inferior product. I have disputed this and asked for a full refund. They so far are stalling and keep offering increasing percentage refunds. Think I'm up to almost 50% now. I have lodged a claim with PayPal and am now confused by the process as I tried to respond in my case but it gives me an application error. I tried ringing PayPal but again the recorded menus lead to a dead end. Has anyone had any success in getting their full refund?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I think you may have to talk to these scammers some in order for PayPal to help you. I tried to work with them as well but they keep giving all kinds of excuses why they can't refund the full amount. Their trick is that you will give up because the shipping back is usually more expensive than any refund you might receive. I fell victim to their scam as well, but PayPal eventually refunded me the entire amount of my purchase. Keep working with PayPal because that's the only way you will get any money back.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I have the same problems with them. The order was placed at the beginning of Jan. 2021 (bracelet) and until now nothing was sent. I wrote them multiple times, they show the status as "delivered" and told me that it was delivered to the wrong address by mistake and that they will send it again. Until now they keep on stalling when I ask for refund and reply with "a refund is not possible because the item is sent, you can return the product for refund" a product which I am waiting for more than 3 months now!!
- « Previous page
- Next page »
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Why would PayPal checkout use an old address I already deleted from the PayPal website? in Disputes and Limitations Archives
- Swingset in Disputes and Limitations Archives
- Proof of shipping not valid in Disputes and Limitations Archives
- Return Shipping on Us - in Products and Services Archives
- Shipping in Products and Services Archives