I've had the worst experience ever with trying to get assistance with online help on my account. Honestly, I can say, this has been the worst. Really frustrated.
I had fraud on my credit card, but not via paypal. My financial institution cancelled my card and sent me a new one. I added the new card to paypal but can't get rid of the old one. I'm also getting my account is limited. When I try to resolve my account issue, it tells me to select a card. Well, I assume I need to select the one I want to remove. However, when I do it says it will put a small fee on the card. That makes no sense as the card is cancelled.
I tried explaining this to the online help but they just don't seem to understand and just tell me to follow the resolve limitiations. I then asked for assistance again only to be passed to someone else.
Anyone know how to esolve this? I don't understand why they don't have a support number. This is just simply ridiculous.
