Resolution Centre

[Pandora72]

I’m trying solve transaction issues by PayPal Resolution Center but looks like website doesn’t work. Says “ Please try again. Something went wrong”. I have tried several times and still the same. How to report issue to PayPal?

Pandora72

[kernowlass]

@Pandora72 

What are you trying to resolve?

Item not received / item not as described / account hacked and unauthorised transactions made / ???

[Pandora72]

Item not recived

[kernowlass · Accepted solution]

@Pandora72 

Sometimes clearing your history/cache and re-booting the computer will clear the fault.

Failing that have you tried another browser or device?

If all else fails then give c.s. a call and ask them to open one for you.

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

[Pandora72]

Many thanks for your help. Finally I have managed to send them message via Messaging Center.

[Temp20220804h]

The Resolution center is a joke and is only there to try and keep your money at all costs for themselves not for a seller!!!

Leave PayPal!!!

[Temp20220804h]

Still fighting with this horrible company to get my money back. I think it will take legal help to get it done. Anyone reading this please stop using Paypal they are nothing but a bunch pf thieves!!!!!

[foraminut]

This is not my experience. Each time I’ve needed a refund, I have been polite and firm with the vendor, and have engaged PayPal only as a last resort. I’ve always been treated fairly

[foraminut]

You’re coming from the perspective of a seller. I’ve always been Buyer and have had no problems