I've been trying to file a complaint and refund request for several days. The resolution center allows me to fill out the form but when I click submit, the cursor just spins and never progresses. I've tried different browsers and cleared my temp files to no avail.
Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
OR
have you considered contacting Customer Service via Facebook or Twitter? You can send them a personal message from their facebook or twitter pages. It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary. Kudos / Solution appreciated.
I needed documentation that I was disputing a charge so neither of your options helped me not to mention I don't facebook or tweet. PayPal needs to fix that page. Thanks for trying to help.
