It's unbelievable how many people have said the same thing, and yet PayPal continues shady practices. The only way I know of is to message and wait for them to respond (it was the next day for me to get a response and I'm convinced it was just an automated message). They will reopen the dispute but all they do at that point is ask the "seller" for further proof of delivery. Here is PayPal's most recent response to me, and mind you this is after the first denial and I had it reopened:
"I greatly appreciate you reporting the seller. This is no more acceptable to me than it is to you. Rest assured that we have a dedicated team who monitors seller's PayPal account and necessary action will be taken against them if proven that they're doing such behaviors. It's a good thing that we opened a case for your transaction because the system will highlight the seller's PayPal account to our security team. Worst case on their end is they will be restricted from using PayPal. Even though they open another PayPal account, we have a high end system that will detect it and will also restrict it."
All total BS. There are numerous complaints that PayPal has denied disputes. They are not monitoring their client base, and we the consumers take the hit. Can't wait to close my account and get away from this nonsense. I also filed with FTC, not that they can do anything about it.
