Regulation limits not resolved for 2 months

sabababb
New Community Member

Hi. My account was limited almost 2 months ago and I complied with all the steps to resolve this problem. However, PayPal still hasn't got back to me and the notification still shows saying, "You've exceeded a regulatory limit on payments you can send in a year. To comply with regulations, we need to confirm your identity as the account owner. This will help you avoid account limitations."

Paypal also hasn't replied to any of my messages and I don't think I can make a file on the resolution centre. Can anyone help because I urgently need this to be sorted out... 

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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@sabababb 

 

Please contact customer service for assistance:

Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US or other available options.

 

Or contact via social media:

Facebook (South Africa): https://www.facebook.com/paypalza/

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal


Kudos & Solved are greatly appreciated. 🙂
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