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Refund for completed payment

pinacol
Contributor

Refund for completed payment

Hello, I bought from the seller Supreme boxers and the seller told me to send it as friends and family. I sent him money and he didn't send me anything and blocked me. It's been 5 days without information. Can paypal somehow refund me? Thank you.

1 REPLY 1
kernowlass
Esteemed Advisor

Re: Refund for completed payment

@pinacol 

 

A friends / family (or gift payment) is intended as a transfer of funds from family or friends to one another. For this reason, there is no processing fee when payment is made with bank or PayPal balance.
However as it is a gift payment, there is also no Buyer protection as no goods or services should have been exchanged.

If he was not a close mate or family member you should never use that option as it enables the seller to evade paying his paypal fees and negates your buyer protection at the same time.

You would also not be able to open a dispute apart from one citing an unauthorised transaction but that would be automatically closed as you did authorise the initial payment.

Be careful as using that option for purchasing goods is against Paypal rules and can lead to account limitation.

If you funded your paypal payment via a credit card then contact your card issuer and see if they will help you but unfortunately they may decline as well as it was a gift payment.




Advice is voluntary.
Kudos / Solution appreciated.