We currently have limited customer service staffing due to Coronavirus (COVID-19) safety precautions. We encourage you to find quick answers to your questions by searching the community forum, visiting our Help Center, or messaging us (message response times will be delayed). Thank you for your patience.
For small businesses who would like to apply for the Paycheck Protection Program, visit our application page. Our agents cannot take applications over the phone or provide you with the status of your loan. Join the discussion in the Community here.
I was hacked by bitcoin dealers and had to have my bank retrieve $1500 taken from my account since PayPal has no one working fraud due to Covid...very lame and a big red flag to cyber criminals to hack away. Anyway, I've secured my accounts and now I want to reinstate my bank and credit cards to my account but I keep getting error messages. Citibank card says that PayPal has not tried to authenticate even though PayPal's help center says that's what the hold up is. Crazy but I think I believe Citibank over a non-responsive PayPal customer service. Honestly if I didn't have so much PayPal stock I'd go to Venmo. Has anyone else suffered the same indifference from PayPal? Anyone have a fix?