Query raised but not showing in the Resolution Centre
AnnL
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Posted on
Apr-12-2018
12:19 AM
Hi,
I have raised a query by selecting the 'Report a Problem' tab .
There is no detail shown in the Resolution Centre, so when I complete the query form again I get a message that states 'You have already identified an issue with this transaction. Please visit the Resolution Centre to view the status of your open cases'.
Has anyone else had this issue and if so how can i resolve it?
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