Purchased item not as described. Can I get a refund after paying through friends and family ?
Cyberhan1987
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Apr-04-2018
07:37 AM
I paid for a bag through fiends and family. It was listed as immaculate but when I received it , it was scratched and I am not happy. The girl has tried to drag it out and stop me from raising a dispute. Can I raise one and get my money back after it being paid for through friends and family ?
1 REPLY 1
PayPal_paula
Moderator
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Apr-09-2018
05:57 AM
Hi Cyberhan1987 and welcome,
I am sorry to hear that your bag was not what you had paid for. If the payment was sent as a friends and family payment then you would be unable to open a dispute. As these payments are not designed to pay for items there is no buyer protection offered on them. You may want to consider taking action outside of PayPal to get a refund.
Thanks for posting,
Paula
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- inviting a friend in PayPal Basics Archives
- i cant make a purchase online using paypal in My Money Archives
- How do I get refund on sending money to a friend that has no way to review it in Payments Archives
- Haven't Recieved Friend Refferal Money in Products and Services Archives
- I'm trying to send the remaining money I have in my PayPal to my friends and is not going through in My Money Archives