Purchase paid via PayPal. Can I go back to credit card company

foxyuk
Contributor
Contributor
Ok. Purchased goods from footlocker and they used Hermes. Showed as delivered and signed , then next day Said couldn’t deliver no safe place then 2 days later said delivery 5-9pm and I checked it showed delivered to porch ar 230pm Hermes tracking doesn’t show signature or anything of delivered been nicked. I have raised a dispute. See if PayPal don’t side in me can I go to my credit card company? Never had this carry on before. I populated all the resolution with constant updates and footlockers reply today Beforce tomorrow’s deadline was the tracking ref. Nothing more I’m raging.
Login to Me Too
1 REPLY 1

PotpotHo
PayPal Employee
PayPal Employee
Hi @foxyuk Yes, you can always go to your credit card company to file a dispute. Thank you.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.