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A purchase was made on a fraudulent/fake website. PayPal buyer protections are quite misleading to suggest PayPal has me covered. Just not the case when PayPal fails to even attempt to help address my concern. Case closed in the seller's favor. I filled a dispute immediately upon receiving an e-mail confirmation from another country, and another language ( Chinese/japanese script) which was contrary to the USA, Nebraska website address. I ordered a large steel rack, and filed complaint while the transaction was pending. Website reported to FBI fraud also. Credit Card dispute also opened. $62.58 stolen. The website kimana dot com takes photos from e-bay and relists on their site and receive payment without sending your item. An attempt to cancel the transaction immediately failed. Contact the seller - No response. Contact info on website - e-mail delivery failed - does not exist.
I got absolutely the same situation. Amazon FireStick TV 4K, $30.99. UPS tracking number with my city/state. I tried to find out the address from UPS where the actual package was delivered with Next Day Air service for 5.30 LBS package (Amazon FireStick weights about 6 oz)... PayPal denied my claim because the tracking was submitted. I filed complaint with Department of Consumer Affairs. I don't know what else to do. If anyone has any information about these scammers, please post all the details. I know these crooks run few websites, including sales of furniture... I bet many people get into this trap...
I had the same problem also on a Firestick. Paypal denied my claim as the package was delivered even though I didn't receive it ( and have security cam footage to prove it. No delivery was made at the dat/time specified on the tracking confirmation)
The same exact thing happened to me. I ordered 2 xbox controllers and they never came. I was home with my family the day they claimed it was delivered but I know it was not because I received all packages in person that day (Fedex, UPS, and USPS) and that was not there. I disputed the charge with Paypal as it was fraud but Paypal just denied me because they have a shipping number or something. I really find it unbelievable for a company like Paypal to deny the customer just like that. Then I see on Paypal's own website that there are several people reporting the same fraudulent website for the same thing, yet Paypal is going to keep allowing this fake website to rip people off. I use Paypal a lot, so it is going to be inconvenient to not use it anymore as I no longer have any trust in it.
I did use a debit card so I'm going to contact my bank next. This is ridiculous that Paypal does not see all of these complaints and stop this fraudulent website from ripping people off, as well as reversing the charges for the customers that they clearly do not value. If I don't get my money back I am blasting Paypal all over social media with screenshots and telling everybody about my experience and the experiences of others that I am reading about. It's only 55 dollars but more about principal at this point.