Purchase from JianNaXin

fast21car
Contributor
Contributor

I made a purchase from this company from a facebook ad. I received an e-mail receipt from paypal even though I used a credit card to make the purchase. I made the purchase 2 weeks ago and just signed up for a paypal account today. Is there any way to trace a phony paypal e-mail?

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13 REPLIES 13

Sdharchitect
New Community Member
I also made purchases via this name also ceoope.com. All quiet since purchase, following up with PayPal
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kernowlass
Esteemed Advisor
Esteemed Advisor

@fast21car 

 

If you bought something online with a debit or credit card and did NOT log into your Paypal account then of course it won't show on that Paypal account because you bought as a 'guest buyer'.
However your seller may have processed that payment using their Paypal 'card reader' and so Paypal would show on your bank or card statement.

If that is not the case then contact customer services AND your card issuer to query the transactions.

If you need to open a dispute for a 'guest buyer' transaction then you can.......

1. Phone Paypal customer services and see if they will open one for you (difficult at the moment due to covid)
OR
2. Contact your card issuer for a chargeback.



Advice is voluntary.
Kudos / Solution appreciated.
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magikmanu
New Community Member

me too > JianNaXin Technology Co., Ltd. > never receve my purchase ...

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BobGrif
New Community Member

I too purchased a Car Engine Model from Southingapp.com and it got billed by Paypal to JianNaXin: ...  that was over 8 weeks ago and the track shipping number given says "No Shipment found"....  Also, JianNaXin bill me the SAME day I placed the order without shipping the product.

These items are FACEBOOK Scams, I have since checked on the price of the item on more reputable sites like Amazon and Ebay... This same item sells for about 10 times as much... Beware ANY item purchased from FaceBook, double check the source that the listed website exists and has Ads  on their sites for the product....  BEWARE items on Facebook for sale.   

I have placed the item into "Dispute" with my Credit Card company... 
- Bob

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ornmark
Contributor
Contributor

I bougt an Battery-Powered Wood Cutter GTA 26. I Got a package today it holds only crap. I´ll send them an email and have PayPal to get my money back. If they will have back the crap they sent they can come and pick it up.

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Mongo7
Contributor
Contributor

They burned me too. Waiting to hear from PayPal about a refund.

 

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StarRider2000
Contributor
Contributor

What a great little motor model (if it exists). A real conversation piece when working, and fun to build and watch. I've seen the $500 dollar version and it's REALLY not worth that AT ALL. One to Two hundred bucks for it at the most (130US for me). A real engine enthusiests dream gift. And China could have pulled that off and this clown has ruined it. I thought it might be legit. I'll never fall for that again. Facebook is a joke. Other's too. Buyers Beware.

 

Formally Sothingapp and now a name change to Thebuysshop and others, address changes too, I contacted both email address with no reply, I'm turning to Paypal for recourse. If this clown could have made the model at the advertised price he would be weathy... LEGALLY. I have high hopes for the future, this dissappoints me. -David

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KDJ654
New Community Member

Thanks Bob for the tips.... I wish I had known sooner.  Live and learn, I guess <sigh>

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StoryMan
New Community Member

Paid with PayPal, made a purchase from JianNaXin.  It was a model engine, I think we have been scammed. This is sad. 

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