Pending money while suspended account

sterben1
Contributor
Contributor
Hello, I got suspended account for creating it when I was supposedly under 18, now I am 20 and there is money pending (waiting to process) from things I sold online, will I get my money or do I have to wait till paypal decides something or do I not get my money? Thanks a lot!
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kernowlass
Esteemed Advisor
Esteemed Advisor

@sterben1 

 

You would need to check with customer services to see if they are happy for you to open a new paypal account and then transfer the funds to that new one for you.


Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


 


Advice is voluntary.
Kudos / Solution appreciated.

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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@sterben1 

 

You would need to check with customer services to see if they are happy for you to open a new paypal account and then transfer the funds to that new one for you.


Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


 


Advice is voluntary.
Kudos / Solution appreciated.
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