Paypal need to do something about chinese scammers...

[Sebastian131313]

... or stop pretending they protect their customers !

The scheme is very well known, it's always the same : Advertisements for items at very attractive price on social medias (shame of them to not remove these ads, btw), you order and instead of your item, you receive a piece of garbage which worth less than 1$, they send it to you instead of just sending nothing so thay have a tracking number.

Then, you open a dispute with paypal and they ask you to return the item... which cost you 2x or 3x the price you paid... So, many buyers just give up and it's big win for the scammer... Or a small win, but repeated thousand of times with the complacency of PayPal...

What I don't understand is, why a supposely reputable company like Paypal do nothing about it ? They receive hundreds if no thousand of complain every week and yet, the scammer's paypal accounts are never closed and they are allowed to scam more people everyday with the same method, abusing paypal's return policies.

This is really a shame, I feel like paypal work together with them : you buy things online with confidence, thinking you are protected, and then you realise that it's not the case, paypal should do something about this or that will harm their reputation.

[summerross]

I think the reason PayPal does nothing is they still make money on the transaction so why would they help they are still making money and thats what they are there to do lets be honest !

[kernowlass]

@summerross 

Paypal would not be able to check every individual seller / merchant / company in over 200 countries worldwide that adds paypal to their website to accept payments.
So they give you 'some' buyer protection but the onus is on you to risk assess your transactions.

They do stop bad companies from using Paypal when enough claims start rolling in.
However as they are in China (mostly) then its easy for them to just start over with a new name, so stopping them does not really do anything.

The BEST thing is to not buy from them in the first place, to recognise them -

1. No return address on the returns policy. The site will look as if its in your country (where they despatch goods from) but they will ask for returns to go back to China (returns depot) at a shipping cost often more than the item is worth.
2. No contact telephone number. if you click on contact the most you will get is webmail or an email address.
3. Rarely company address information.
4. Great pictures of items at bargain prices that turn out to be tat.
5. Fake reviews.
6. Google and you can often see previous company names as they change them once enough claims roll in and Paypal stop them using their services and start over.
7. Send fake tracking numbers to win item non receipt of item claims.