I believe I am not the first one have this issues. An unrecogonized transaction £194.49 has been taken from my bank account with the description "Paypal Chinateleco LU". When I contacted the customer serivce, the staff sounds knows this situation very well. But when I asked why so many people have his issue, she answered: "I have no idea. We have to trace and check." Repeat over and over again!
I registed my paypal in 2011 and have never used it for shopping, and not even login to my account for ages. I cannot remember my password, and have to change a new one today to longin and check my transaction history. However the customer service lady said I modified my paypal account on 1st June which was exactly the date of the strange transaction!
Furthermore, I used my Natwest bank to register, but the trasaction was taken from my Santandar account! How can Paypal get my Santandar details, as I did not add or modify my profile? Even if someone stole my card which is still in my walt safely, how can he get into my paypal account so easily, and modify my information? And when I logon to my account, all details are still the same? This is very unormal, and I need a expaination! How can paypal make this happen so many times on your customer? How can I trust you again?
Dear paypal staffs, please do not say you are not ware of this situation happens again and again! Search "<removed>" and you will find how long the result list will be!
