Paypal limited account and asks to explain activity

[Aleksandrovskyi]

Paypal limited my account and asked me to go through several steps to restore full access to the account.

1. Upload a photo ID - Completed

2. Provide proof of your address - Submitted for review

3. Upload a bank statement - Submitted for review

4. Provide credit card statement - Submitted for review

5. Provide your business information - Submitted for review

6. Provide information on account activity -  

I had a problem with step "6. Provide information on account activity" - When I follow the link "Resolve", I see an error message "Invalid or missing transaction ID. Please select again". I can’t select other transactions for explanation, since it chose paypal. when I filled in all the fields with explanations and clicked the continue button, nothing happened and I again saw an error "Invalid or missing transaction ID. Please select again".

How can I provide transaction information? All of them were according to the sent invoices (by Paypal) or sales on ebay.

[kernowlass · Accepted solution]

@Aleksandrovskyi 

You need to contact customer services to resolve any limitation OR account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.