PayPal Account Type Problem

maryneedshelp
Contributor
Contributor

My Paypal is in business type. The problem is I don't actually have a business and now it's asking for business proof identity which I cannot provide. Now I cannot make any transactions. I cannot delete the account for some reason I still have money left on my account. How do I change from a business type to a personal type account? Or what should I do? please help

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2 REPLIES 2

Sara3212fard
Contributor
Contributor
Hi there Hope you stay safe. My card been deactivated from my account. Would you please let me know about the reason and why? How can I activated again? Thanks
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PayPal_RachelK
Moderator
Moderator

Hi @maryneedshelp,

 

Thank you for your post.

 

To request your account to be downgraded from business to personal, you will need to contact our customer support. To do this, simply click on 'Contact' at the bottom of any PayPal page. 

 

I hope you get this sorted!

 

- Rachel 

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