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Solved! Go to Solution.
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I too just got scammed - received the poor quality quilt that doesnt fit the bed - tried to contact them for a refund and no reply. Raised a complaint with PayPal and they just rejected complaint for not being one of their fixed complaint reasons. Outrageous. They shouldnt allow merchants to use PayPal if there is no way of contacting them and your consumer right to change your mind (particularly if the quality is poor) is abused by not having any contact details to return the product to and get a refund. PayPal must know what bank account this company is using and its contact details - why are they not acting on it?
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