Online purchases
mh369
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Posted on
Jul-22-2020
12:58 PM
Anyone order auto accessories like a trunk box or seat organizers online? I'm out almost $100 and can't find the shipper.
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kdawg87
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Sep-02-2020
09:01 AM
First, try to contact the seller directly. Usually sellers need to have some sort of profile on the website you bought an item from. Then Secondly, if you still are not able to contact the seller, then you are protected by two federal laws in the U.S.. — the Mail, Internet or Telephone Order Merchandise Rule and the Fair Credit Billing Act — offer protections and procedures so you don’t have to pay for merchandise you ordered but never got. The link (https://www.consumer.ftc.gov/articles/0221-billed-merchandise-you-never-received) explains the procedures in detail.
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